Our Sydney team based in St Leonards is currently looking for an enthusiastic full time Clinic Coordinator to start immediately.  The successful applicant will thrive in a team environment and have a minimum of 5 years’ experience in administration and customer service roles. It is a great opportunity to use your technical, communication, critical thinking and teamwork skills and really make a difference! 

Duties and responsibilities 

• Assist in the organisation and management of client appointments at our clinics across Australia including complex diary management and ERP systems 

• Answer client and referring health professionals’ queries  

• Manage telephone and email contact with health professionals, clients with disabilities and their families/carers, funding bodies and the NDIS 

• Process customer quotes and orders 

• Liaise with therapists and staff at other Second Skin offices across Australia 

Experience and skills required 

• Minimum 5 years’ experience in administration role  

• High level of verbal and written communication skills 

• Organised with the ability to prioritise tasks and meet tight deadlines 

• Demonstrate excellent problem-solving and high attention to detail 

• Have a “can do” attitude and a focus on providing excellent service to both our internal and external customers and ability to be flexible within the team 

• Proficient with Microsoft Office suite and ability to adapt to new software 

• Understanding of NDIS (role, functions and funding) is desirable  

• Police clearance 

• Working with Children Check 

• NDIS Worker Screening Check 

• Residency visa or right to work in Australia 

• Current driving licence 

• The successful applicant will be required to follow the Company’s vaccination policy to be able to perform all aspects of the role 

Please include at least 2 contactable referees. 

Note: Only candidates who meet the above criteria with the appropriate skills and experience, who are selected for interview, will be contacted directly.